Passport Application and Collection in Fukuoka: Sunday Pick-up, Friday Until 19:00, Fees and Documents

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This page is about Japanese passports, which are issued to Japanese citizens. For a passport from another country, contact your embassy or consulate. For anything unclear, ask the Fukuoka Prefectural Passport Center (tel. 092-725-9001).

In Fukuoka Prefecture, you can apply for a passport only on weekdays from 8:45 to 16:30, but you can collect it on Sundays too (8:45 to 17:00), and on Fridays the collection counter stays open until 19:00. Both applying and collecting are closed on Saturdays, national holidays, substitute holidays and at the year-end and New Year break. Applications and collection are handled at four Passport Centers: Fukuoka (Acros Fukuoka in Tenjin), Kitakyushu (AIM Building in Kokura), Kurume and Iizuka. You can only collect at the center where you applied.

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1. Application and collection hours: Sundays are for collection only

Hours are the same at all four centers, and on Sundays only the collection counter is open. Source: Fukuoka Prefecture, passport counter hours (Japanese).

The centers are also closed from December 29 to January 3. A Sunday that falls on a national holiday has the collection counter open, but a substitute holiday is closed. Phone hours are 8:45 to 17:00 Monday to Thursday and Sunday, and 8:45 to 19:00 on Friday.

The prefecture says 8:45 to 11:00 is relatively quiet, and late afternoons, the year-end and New Year period and summer are crowded. Sunday collection has longer waits than weekdays, and the prefecture asks people to consider collecting on a weekday.

2. The four Passport Centers: Acros Fukuoka, Kitakyushu, Kurume, Iizuka

The centers differ in location and in days to collection: Fukuoka and Kitakyushu are 3 days faster. The prefectural office (Higashi Koen, Hakata Ward) has no passport counter; the Fukuoka City counter is inside Acros Fukuoka in Tenjin.

Fukuoka Prefectural Passport Center (Fukuoka)

It is on the 3rd floor of the West Office of Acros Fukuoka in Tenjin, Chuo Ward, Fukuoka City. From the east exit of Tenjin Station, an underground passage leads to Acros Fukuoka’s B2 floor, about 5 minutes on foot. From Nishitetsu Fukuoka (Tenjin) Station it is about 10 minutes on foot, and from the bus stop “Acros Fukuoka / Mizukagami Tenmangu-mae” about 1 minute.

Parking is paid, and the center gives no discount. Acros Fukuoka’s car park is ¥400 for the first hour and ¥200 per 30 minutes after that. Tenjin Chuo Park car park is ¥380 for the first hour and ¥180 per 30 minutes after that. On Acros event days and rainy days, entering the car park can take time. The center has a photo booth area.

To compare other car parks around Acros Fukuoka and Tenjin Chuo Park, you can search for parking on a Japanese-language site: Search for parking on Tokupi (Japanese site) (ad).

Name	Fukuoka Prefectural Passport Center (Fukuoka)
Address	Fukuoka-ken Fukuoka-shi Chuo-ku Tenjin 1-1-1, Acros Fukuoka West Office 3F
Hours / Closed	Application Mon–Fri 8:45–16:30 / Collection Mon–Thu, Sun 8:45–17:00, Fri 8:45–19:00 (Closed Sat, national holidays, substitute holidays, December 29–January 3)
Phone	092-725-9001
Map	Open in Google Maps ↗
Official site	Open the official site ↗

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Kitakyushu Passport Center

It is on the 2nd floor of the AIM (Asia Pacific Import Mart) Building in Asano, Kokurakita Ward. From the 3rd-floor Shinkansen (north) exit of JR/monorail Kokura Station, walk about 8 minutes along a moving walkway; it is also an 8-minute walk from the Nishitetsu bus stop Kokura Station Bus Center. The car park is in the AIM Building basement and is paid, with no discount from the center. On days with events at Kitakyushu Stadium and on rainy days, entering the car park takes time, and during events such as the Kitakyushu Marathon you may not be able to enter.

Name	Kitakyushu Passport Center
Address	Fukuoka-ken Kitakyushu-shi Kokurakita-ku Asano 3-8-1, AIM Building 2F
Hours / Closed	Application Mon–Fri 8:45–16:30 / Collection Mon–Thu, Sun 8:45–17:00, Fri 8:45–19:00 (Closed Sat, national holidays, substitute holidays, December 29–January 3)
Phone	093-533-5646
Map	Open in Google Maps ↗
Official site	Open the official site ↗

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Kurume Passport Center

It is on the 1st floor of the Kurume Government Building. It is about 20 minutes on foot from Nishitetsu Kurume Station, or take a bus from Nishitetsu Kurume Bus Center for about 7 minutes, get off at “Kurume Sogo Chosha-mae” and walk about 3 minutes. The building has a general visitor car park. Collection is from the 12th business day counting the application day, 3 days longer than at Fukuoka and Kitakyushu.

Name	Kurume Passport Center
Address	Fukuoka-ken Kurume-shi Aikawa-machi 1642-1, Fukuoka Prefectural Kurume Government Building 1F
Hours / Closed	Application Mon–Fri 8:45–16:30 / Collection Mon–Thu, Sun 8:45–17:00, Fri 8:45–19:00 (Closed Sat, national holidays, substitute holidays, December 29–January 3)
Phone	0942-30-1060
Map	Open in Google Maps ↗
Official site	Open the official site ↗

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Iizuka Passport Center

It is on the 1st floor of the Iizuka Government Building, about 15 minutes on foot from Shin-Iizuka Station, or 3 minutes on foot from the bus stop “Saibansho-mae”. The building has a general visitor car park. As at Kurume, collection is from the 12th business day.

Name	Iizuka Passport Center
Address	Fukuoka-ken Iizuka-shi Shin-tateiwa 8-1, Fukuoka Prefectural Iizuka Government Building 1F
Hours / Closed	Application Mon–Fri 8:45–16:30 / Collection Mon–Thu, Sun 8:45–17:00, Fri 8:45–19:00 (Closed Sat, national holidays, substitute holidays, December 29–January 3)
Phone	0948-21-4981
Map	Open in Google Maps ↗
Official site	Open the official site ↗

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Town and city offices: Buzen, Yoshitomi, Koge, Chikujo

The offices of Buzen City (Citizens Division), Yoshitomi Town (Residents Division), Koge Town (Residents Division) and Chikujo Town (Residents Life Division) also accept applications and handle collection, for people registered as residents of that city or town. Ask each office about hours and days to collection. Phone numbers: Buzen 0979-82-1111 (main), Yoshitomi 0979-24-1124, Koge 0979-72-3116, Chikujo 0930-56-0300. You can also apply at the prefecture’s centers.

3. How much does a passport cost?

For applications from July 1, 2026, a 10-year passport (age 18 and over) is ¥9,300 at the counter and ¥8,900 online, and a 5-year passport (under 18) is ¥4,800 at the counter and ¥4,400 online. The 10-year passport was ¥16,300 (¥15,900 online) up to June 30, and applications made by June 30 keep the old fee even if collected in July or later.

The 5-year passport for adults has been abolished. For children under 18, including those under 12, the 5-year passport costs ¥4,800 (¥4,400 online). You pay on the collection day, not when applying.

For counter applications, the fee is paid in cash only, with a national revenue stamp and a Fukuoka Prefecture receipt stamp. The sales counter and vending machine in the center take cash only, not credit cards or e-payment. People who applied online can also choose to pay by credit card at the collection counter; register the card details before you go.

If you let a passport expire by not collecting it within 6 months of issue, the fee for re-applying within 5 years is higher than usual. The amount depends on the dates, so confirm by phone or at the counter. On days of typhoons, heavy rain or earthquakes, the sale of revenue stamps and receipt stamps may stop temporarily.

4. Documents for a counter application or renewal

First-time applicants and people whose passport has expired need a koseki tohon (full copy of the family register), and if you are registered as a resident in Fukuoka Prefecture, you do not need a resident record (juminhyo). The documents are the same at all four centers: one application form, one photo, an ID document and one koseki tohon issued within the last 6 months. Adults get 10-year passports only, and people under 18 get 5-year passports only.

• First time or expired: general passport application form, koseki tohon (full certificate, within 6 months), photo (taken within 6 months), ID document.
• Renewal (for example, less than 1 year left): application form, photo and your current passport. The koseki tohon can be omitted if your name and registered-domicile prefecture have not changed.
• Applying from where you live if you are registered outside Fukuoka Prefecture (kyosho application): the above plus a resident record (within 6 months) and a document showing where you live. You must go to the counter yourself.

One ID is enough if it is a driver’s license or a My Number card with a photo (the paper notification card is not accepted). If you have none, show two documents, such as a health insurance qualification certificate together with a photo student ID. Copies and expired documents are not accepted.

Family members from the same koseki applying together can share one koseki tohon. All four centers have photo booths. For applicants under 18, a parent or other legal guardian signs the back of the form. Family members or a travel agency may be able to submit the forms for you, but only the passport holder can collect it.

5. What you can do online

With a My Number card and a smartphone, you can even make a new application through Mynaportal and go to the counter only once, to collect. From applications on March 24, 2025, family register information is linked by the system, so you no longer need to obtain a koseki tohon.

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Prepare your My Number card and its two PINs (a 4-digit PIN for user authentication, and a 6 to 16 character PIN with letters and numbers for the signature), a smartphone that supports the My Number app, and images of your face photo and signature. Applicants aged 15 to 17 also attach their legal guardian’s consent form. If you hold a valid passport, you use it when applying too.

Notices about corrections and the planned issue date arrive under “To do” in Mynaportal. The prefecture says many people overlook these and the review stays stalled, so set up push or email notifications and check often until you collect. If you apply online and also apply on paper, issuance stops, so do not do both.

Online application is not possible if your passport is damaged, if you are renewing with 1 or more years left, if someone other than a legal guardian submits for you, for urgent or priority applications, or for kyosho applications by people other than students and business travelers. If there is a defect, a request to correct it arrives in Mynaportal, so it can take longer than at the counter. If you are in a hurry, consider applying at the counter.

Online applications are unavailable during the following system maintenance period.

• Friday, November 20, 18:00 to Sunday, November 22, 24:00

During that period you can still check your application status under “To do” in Mynaportal (you cannot re-apply to make corrections).

6. Days to collection and how to collect

You can collect from the 9th business day, counting the application day, at Fukuoka and Kitakyushu, and from the 12th at Kurume and Iizuka. Saturdays, Sundays, holidays and December 29 to January 3 are not counted, so a long holiday stretch makes it longer. If documents are incomplete, the passport may not be ready on the planned day.

After the fee cut in July, the days to collection were lengthened, but they returned to normal for applications from August 7. The planned date can vary with the application and production.

Only the passport holder can collect, and infants must be taken along. You can collect only at the center where you applied. Bring the claim slip and receipt card (counter applicants), the QR code in Mynaportal (online applicants) and your current passport (renewals). A passport not collected within 6 months of the issue date becomes invalid, and an application cannot be withdrawn.

You can check your collection date with the Ministry of Foreign Affairs’ “Pasuken” passport collection date search (Japanese), for both counter and online applications.

7. Choosing a center in Fukuoka

In Fukuoka Prefecture, the center you pick changes the days to collection. If you live in Fukuoka City or commute to Tenjin, the Fukuoka center is convenient and quicker. If you live near Kurume, the Kurume center is close but takes 3 days longer. If you are in a hurry and registered in the prefecture, you can apply at Fukuoka or Kitakyushu.

Ward offices of Fukuoka City and the city halls of Kitakyushu and Kurume are not on the prefecture’s counter list. The Fukuoka City certificate service corners (City Hall 1st floor, Hakata Station), Namiki Square, the Kokura administrative service corner (Kokura Station) and similar places only keep application forms. Applications and collection are done only at the four centers or the four town and city offices.

8. Timing for winter holiday trips

For a year-end departure, apply by early December as a rule of thumb, and finish collecting before the closure from December 29 to January 3 (our estimate). The prefecture says to start preparing about 2 months ahead if your destination requires entry procedures or a visa.

Counting the November 23 holiday, the collection dates are as follows (our calculation).

An application on December 14 at Kurume or Iizuka is ready on January 4, because the year-end break falls in between. The last collection day of the year is Monday, December 28. To make it, apply by Wednesday, December 16 at Fukuoka or Kitakyushu, or by Friday, December 11 at Kurume or Iizuka. Corrections or production can cause delays, so check the date on Pasuken before you collect.

Depending on your destination, the remaining validity must cover your stay plus 6 months. If less than a year remains, the prefecture recommends renewing early.

9. FAQ

Official information checked on October 19, 2026 (Japan time). Fees and hours can change.

Sources

• “Pasuken” passport collection date search (Japanese)
• Japanese version of this page (日本語版)

Checked with official pages on October 19, 2026 (Japan time).