Moving to Kasuga City (2026): File Within 14 Days at City Hall, Weekdays Only, Not at the Nishi Branch Office

Move-in notifications in Kasuga City

File at the Citizens' Division, Registry Desk, on the 1st floor of City Hall within 14 days of moving in.
Reception is open on weekdays from 8:30 to 17:00, and the Nishi Branch Office does not accept move-in notifications.
If you received a moving-out certificate, bring it and your My Number Card if you have one.

This page is general information. For your own case, ask the Citizens’ Division at Kasuga City Hall.

When you start living in a new city in Japan, you must file a “move-in notification” (tennyu-todoke) with the city office to register your new address. In Kasuga City, you file it within 14 days of the day you start living there, at the Citizens’ Division, Registry Desk, on the 1st floor of City Hall. The counter is open on weekdays from 8:30 a.m. to 5:00 p.m. The Nishi Branch Office, which is also open on weekends and holidays, does not accept move-in notifications. What you need depends on whether you received a moving-out certificate in your previous city.

In short

Deadline: within 14 days of the day you start living in Kasuga City.
Where: Citizens’ Division, Registry Desk, 1st floor of City Hall (weekdays, 8:30 a.m. to 5:00 p.m.).
If you received a moving-out certificate: bring it (and your My Number Card, if you have one).
If you moved out using your My Number Card: no certificate is issued, so bring the card itself, and the PIN of everyone moving in.
Everyone: the person at the counter needs ID (photo ID if possible). An agent also needs a letter of authority.

Checked with official pages on October 22, 2026 (Japan time). Procedures and counters may change.

1. The deadline is 14 days from the day you start living in Kasuga

Kasuga City asks you to file within 14 days of moving in. If you file later than 14 days, you may need a certificate equivalent to a moving-out certificate from your previous address, and your My Number Card cannot be kept in use and becomes invalid. Even if you filed to move out through Mynaportal, the move-in procedure is done at the counter of the city you move into (Kasuga City page on online address-change procedures, Japanese).

What to bring depends on your previous city:

If you received a moving-out certificate: that certificate (and your My Number Card, if you have one).
If you moved out with your My Number Card (online, or at the counter or by mail, asking to keep using the card): no certificate is issued, so bring the card itself. The PIN of everyone moving in is needed.
In both cases: ID for the person who comes to the counter. If you have no photo ID, you can show several items such as a health insurance qualification certificate or a bank passbook. An agent or messenger also needs a letter of authority.

At your previous city: get a moving-out certificate (tenshutsu shomeisho). If you filed to move out using your My Number Card, no certificate is issued.
Within 14 days: file at the Citizens’ Division, Registry Desk, at Kasuga City Hall (main building).
What to bring: the moving-out certificate (if one was issued) and photo ID issued by a public office.
My Number Card: if you moved out with the card, bring it, with the PINs of everyone moving in.

Counter and hours: 1st floor of City Hall, Citizens’ Division, tel. 092-584-1120, 8:30 a.m. to 5:00 p.m. The Nishi Branch Office does not accept moving-in, moving-out or moving-within-city notices. Closed on Saturdays, Sundays, national holidays, and December 29 to January 3.

2. Go to the Citizens’ Division at City Hall, not the Nishi Branch Office

File at the Citizens’ Division, Registry Desk, on the 1st floor of City Hall (tel. 092-584-1120). It is open from 8:30 a.m. to 5:00 p.m., except Saturdays, Sundays, national holidays, and December 29 to January 3. City Hall is a 5-minute walk from JR Kasuga Station and a 12-minute walk from Nishitetsu Kasugabaru Station. From the community bus “Yayoi”, get off at “Shiyakusho-mae” (City Hall) and you are there (Kasuga City Hall access page, Japanese).

The Nishi Branch Office inside Ikiiki Plaza in Noboricho is open every day except December 29 to January 3. It also issues residence certificates (juminhyo) and seal registration certificates on weekends and holidays. But notices of address changes, such as moving in, moving out and moving within the city, are accepted only at City Hall on weekdays (Kasuga City Nishi Branch Office guide, Japanese). You can check the waiting numbers at the address-change counter from your smartphone on the Kasuga City waiting and calling status service (Japanese).

Address: 3-1-5 Haramachi, Kasuga City, Fukuoka · Google Maps · Tel: 092-584-1120

3. Documents: ID and a letter of authority

The official page lists the moving-out certificate issued by your previous city, and, if you have one, your My Number Card, Special Permanent Resident Certificate or residence card. The person who comes to the counter (including an agent or messenger) needs photo ID issued by a public office, such as a My Number Card, a driver’s license or a passport. If you have none, the office also accepts several items shown together, such as a health insurance qualification certificate, a bank passbook, a credit card or an employee ID. An agent or messenger must bring a letter of authority signed and sealed by the person moving (any format). If ID cannot be confirmed, or an agent files, the office notifies the person moving by post that a notice was filed (Kasuga City move-in notification page, Kasuga City notes on address registration, Japanese).

Kasuga City does not use the residence indication system (the block-and-building numbering used in most Japanese cities), so the land lot number itself is the address (for example, 3-1-5 Haramachi, Kasuga City: Kasuga City page on how addresses are written, Japanese).

4. Keep using your My Number Card by doing it at the same time

If you have a My Number Card, bring it when you file. You enter the 4-digit PIN set when the card was issued, and the PIN for the electronic certificate, which contains letters. If someone in the same household other than the card holder does the procedure, check the PINs with the card holder in advance.

You cannot keep using the card if more than 30 days have passed since your planned moving-out date, if you did not file within 14 days of moving in, or if you come to do the card procedure more than 90 days after the date of the move-in notification. If an agent outside the same household does the card procedure, an inquiry form (shokaisho) is needed. Without it the procedure cannot be finished on the same day. You can ask for it to be sent in advance at the counter or by phone (Kasuga City page on continued use of My Number Cards, Japanese).

For another early errand after moving, see how to put out household garbage in Kasuga City (Japanese page). For moving into Fukuoka City, see the move-in notification and My Number Card procedure (Japanese page).

Common questions

Can I file on a Saturday or Sunday?

No. Move-in notifications are accepted only at City Hall on weekdays. The Nishi Branch Office does not accept them.

What if I miss the 14 days?

You may need a certificate equivalent to a moving-out certificate, and your My Number Card cannot be kept in use and becomes invalid.

Can someone file for me?

Yes, an agent can file with a letter of authority signed and sealed by the person moving. The office then notifies you by post.

Sources

9 pages we checked

Checked with official pages on October 22, 2026 (Japan time).