City Hall Hours in Kagoshima, Nagasaki, Oita, Miyazaki and Saga: Evenings Until 18:00 in Oita, Tuesdays Until 19:00 in Saga

Hours and fees can change. For your own case, ask the city office.

The counters at city halls in Kagoshima, Nagasaki, Oita, Miyazaki and Saga differ in how late they stay open. Kagoshima City (from January 2026) and Miyazaki City (from June 2025) have shortened their counter hours to 8:45–16:30. The main office counters stay open into the evening on weekdays in Oita City, where the Citizens’ Section is open until 18:00, and in Saga City, which stays open until 19:00 on Tuesdays. If you only need certificates, Kagoshima City and Nagasaki City also have counters that open in the evening. On weekends, certificates can be issued at the citizen service counters in Kagoshima and Nagasaki, at Saga’s Sunday counter, and on the 1st and 3rd Saturdays in Miyazaki.

This page lines up the main office counter hours, the counters open in the evening and on holidays, the main branch offices, convenience-store issuance fees and parking for the 5 cities. For how to get a resident record, see how to get a resident record in 7 Kyushu cities (Japanese). For ward offices in Fukuoka and Kitakyushu, see Fukuoka City ward office hours (Japanese) and Kitakyushu City ward office hours (Japanese).

Read next7 pages, swipe sideways

1. My Number Card Electronic Certificate Renewal in 7 Kyushu Cities: Weekend Counters and Reservations (2026)Live
2. Driver’s License Renewal in Kagoshima (2026): Same-Day Only at the Center and Amami, Center by Reservation and Closed FridaysLive
3. Driver’s License Renewal in Miyazaki Prefecture (2026): Sundays Only at Miyazaki Center, Reception Hours and FeesLive
4. Driver’s License Renewal in Nagasaki Prefecture: Omura Test Center Open on Sundays, Closed on Holidays, Hours and Same-Day IssueLive
5. Nursery Applications for April 2027 in 6 Kyushu Cities: Kurume Nov 30, Nagasaki Dec 10Live
6. Entrance Exams at 12 National and Public Universities in Kyushu (2027): First Stage Feb 25, Second Stage Mar 12, and ResultsLive
7. Oita Driver’s License Renewal (2026): Same-Day Issue Sunday to Thursday at the Center, Closed Fridays and Holidays, Hours and FeesLive

1. Comparing the counter hours of the 5 cities

The main offices that keep counters open into the evening are Oita, where the Citizens’ Section is open until 18:00, and Saga, which extends to 19:00 on Tuesdays only. Kagoshima and Miyazaki close at 16:30 and Nagasaki at 17:30. For certificates only, the Kagoshima-Chuo Station citizen service station (closed Wednesdays, open until 18:30) and the citizen service counter at Nagasaki’s Consumer Center (until 19:00 Tuesday to Friday) are open on weekday evenings.

In all 5 cities, the regular counters are closed on Saturdays, Sundays, national holidays and at the year-end and New Year holidays. Family register notifications such as birth and marriage notices are accepted at the guard room or night-duty room of the main office on closed days and at night.

2. Convenience-store issuance is 6:30–23:00 in all 5 cities; a resident record is ¥200 or ¥250

With a My Number card, you can get a copy of your resident record at a convenience store every day from 6:30 to 23:00 in all 5 cities. The fee is ¥50 to ¥200 lower than at the counter, and you can use it on weekends, holidays and at night, when counters are closed.

You can use it if you are registered as a resident of that city. You need a My Number card that contains the electronic certificate for user authentication, and its 4-digit PIN. If you enter the PIN wrongly 3 times in a row, the card is locked. Miyazaki also accepts the electronic certificate on a smartphone. In Oita, cards that use face authentication cannot be used.

In Kagoshima, resident records, seal registration certificates and tax certificates are available daily 6:30–23:00, and family register certificates on weekdays 9:00–17:15 (Kagoshima City, convenience-store issuance, Japanese). In Nagasaki, a resident record and a seal registration certificate cost ¥200 and a family register copy ¥350. A certificate of recorded resident-record items cannot be issued at convenience stores (Nagasaki City, convenience-store service, resident record page, Japanese).

In Oita, a resident record and a seal registration certificate cost ¥200 and a family register certificate ¥300 (Oita City, convenience-store issuance, Japanese). In Miyazaki, from April 1, 2026 to March 31, 2028, resident records, seal registration certificates and family register annexes cost ¥200, and a full family register certificate costs ¥350 (normally ¥300 and ¥450). Family register certificates are available on weekdays 9:00–17:00 only (Miyazaki City, convenience-store issuance, Japanese). In Saga, a resident record and a seal registration certificate cost ¥250 (Saga City, convenience-store issuance, Japanese).

3. Kagoshima City Hall

From January 5, 2026, the counters at the main building and the branch offices have been open on weekdays 8:45–16:30. Until then, the hours were 8:30–17:15. Phone service and staff working hours remain 8:30–17:15. This applies to the main building and the Taniyama, Ishiki, Yoshino, Yoshida, Sakurajima, Matsumoto, Koriyama and Kiire branch offices. The city says that in busy periods, such as when many people file change-of-address notices, some sections will continue to extend their counter hours (Kagoshima City, opening hours changed from January 2026, Japanese).

Play on YouTube

The main office and branches have no counters open on weekday evenings. The city says the busiest days are Mondays, Wednesdays and the first business day after a holiday, between about 10:00 and 15:00, and that mid-March to mid-April is the busiest time of the year. At the main office and the Taniyama and Ishiki branches, you can check the number of people waiting from your phone using the QR code on the numbered ticket (Kagoshima City, waiting status, Japanese).

For certificates on weekday evenings or on weekends and holidays, the Kagoshima-Chuo Station citizen service station is open 10:00–18:30. Copies of resident records, certificates of recorded resident-record items and seal registration certificates are issued on the spot. It is closed on Wednesdays and at the year-end and New Year holidays (Dec 29 – Jan 3), and it does not handle resident records of other municipalities (wide-area issuance). Family register certificates are available on weekdays 10:00–17:15 only, and at other times it only accepts applications (Kagoshima City, citizen service station, Japanese).

The station does not accept moving-in notices, seal registration or My Number card procedures. For My Number card procedures only, a center on the 6th floor of the Canece Building in front of Kagoshima-Chuo Station (10 Chuo-cho) is open 10:00–18:00 including weekends and holidays (until 20:00 on Thursdays). It is closed on Wednesdays, the day after the 3rd Saturday and at the year-end and New Year holidays, and is basically by appointment (Kagoshima City, My Number Card Center, Japanese). Special venues on the 1st floor of the West Annex of the main office and the 4th floor of the Taniyama branch also handle My Number card procedures on weekdays 8:45–16:30 and on the 2nd Sunday and 4th Saturday 9:00–15:00 (Kagoshima City, special venues, Japanese).

Family register notifications are taken on weekends, holidays and at night at the night-duty desk of the main office and branches (except the Sakurajima branch from April 1, 2026). Whether the notice can be accepted is not decided at hand-in and is examined on the next business day, so write a phone number where you can be reached during 8:45–16:30 (Kagoshima City FAQ, Japanese).

There are 3 parking lots on the main building site: the Annex self-drive multi-story lot (272 spaces), the Minato-odori Annex self-drive multi-story lot (54 spaces) and the West Annex lot (43 spaces). The height limit is 2.1 m for the multi-story lots and 2.6 m for the West Annex. The city advises using public transport at busy times (Kagoshima City, main building parking, Japanese). Call the city before you go for the fee and whether parking is free for city business.

Name	Kagoshima City Hall
Address	11-1 Yamashita-cho, Kagoshima City, Kagoshima
Hours / Closed	Weekdays 8:45–16:30 (from January 5, 2026). Closed weekends, holidays, and Dec 29 – Jan 3 (Kagoshima-Chuo Station citizen service station 10:00–18:30 on weekends and holidays, closed Wednesdays)
Phone	099-224-1111 (main line)
Map	Open in Google Maps ↗
Official site	Open the official site ↗

↑ Back to the comparison table

4. Nagasaki City Hall

The main counter is the Chuo Community Center on the 1st floor of City Hall in Uonomachi. It is open on weekdays 8:45–17:30 and closed on weekends, holidays and Dec 29 – Jan 3. The 20 community centers in the city, the Kurosaki, Ikishima and Nagaura offices, and the Seibu, Toishi and Koga district offices keep the same 8:45–17:30 hours (the Ikishima office closes at 15:30). The liaison offices of Kabashima, Takahama, Wakimisaki and northern Kinkai are open 9:00–17:00 (Nagasaki City, resident records, Japanese).

Play on YouTube

For a resident record of someone registered outside Nagasaki City (wide-area issuance), the counter hours are 9:00–17:00, shorter than the regular counter (Nagasaki City, wide-area resident records, Japanese).

For certificates on weekday evenings or on weekends and holidays, the citizen service counters are open. The Consumer Center (4th floor of Merca Tsukimachi, 3-18 Tsukimachi) is open Monday 9:00–17:00, Tuesday to Friday 9:00–19:00 and weekends and holidays 10:00–18:00. The Nishiurakami Community Center (2nd floor of Chitosepia, 5-1 Chitose-machi) is open on weekends and holidays 9:30–18:00. The Mie District Citizen Center (28-7 Unekari-machi) is open Tuesday to Sunday 8:45–17:30 and closed on Monday (Nagasaki City, citizen service counters, Japanese). You can get resident records, seal registration certificates, family register certificates and tax certificates. Change-of-address notices, family register notifications and seal registration cannot be handled. They are closed at the year-end and New Year holidays.

Family register notifications are accepted at the guard room of the main office, on weekdays from 17:30 after closing until the next morning, and 24 hours on weekends and holidays. They only take the forms and do not examine them, so ask about any concerns during opening hours (Nagasaki City, night and holiday notifications, Japanese).

For picking up a My Number card and electronic certificate procedures, there are holiday openings by appointment. For the rest of 2026, the Chuo Community Center is open on Sunday, December 13 from 8:45 to 12:00. The Nishiurakami Community Center (9:40–17:40) and the Higashi-Nagasaki Community Center (9:00–17:00) are open on Saturday, November 21 and Sunday, December 27. The Sanwa and Kinkai community centers (9:00–12:00) are open on Saturday, November 21. Book up to 6 business days before the opening day (Nagasaki City, My Number card, Japanese).

The underground parking at City Hall has 145 spaces and is open 8:15–22:00. The fee is ¥140 for the first 30 minutes and ¥130 for every 30 minutes after that. On weekdays after 17:30 and on weekends and holidays, the first 30 minutes after entry are free. People with a disability certificate get 50% off for up to 4 hours (Nagasaki City, City Hall guide, Japanese). The city says it is heavily used during weekday opening hours and often full (Nagasaki City, reply to opinions, Japanese). The “Shiyakusho” tram stop and the “Nagasaki Shiyakusho” bus stop are right in front of the building.

Name	Nagasaki City Hall (Chuo Community Center)
Address	4-1 Uonomachi, Nagasaki City, Nagasaki
Hours / Closed	Weekdays 8:45–17:30. Closed weekends, holidays, and Dec 29 – Jan 3 (citizen service counters also open on weekends and holidays)
Phone	095-822-8888 (main line)
Map	Open in Google Maps ↗
Official site	Open the official site ↗

↑ Back to the comparison table

5. Oita City Hall

The counter hours are weekdays 8:30–17:15, and only the Citizens’ Section in the main building stays open until 18:00 (Oita City, resident records, Japanese). Branch offices and liaison offices close at 17:15. Counting every weekday, it is the counter that stays open latest of the 5 cities.

Play on YouTube

On weekends and holidays, the regular counters are closed. At the end and the start of the fiscal year, temporary holiday counters open at the Citizens’ Section (1st floor) and the National Health Insurance and Pension Section (2nd floor). In 2026, they were open on Saturday, March 28 and Saturday, April 4 from 8:30 to 17:15, handling moving-in, moving-within and moving-out notices, resident records and seal registration linked to a move, and school transfer notices. The branch and liaison office counters do not open on the temporary days. The peak was given as March 16 to April 6. The city says change-of-address notices can be filed at any branch office in the city regardless of your address, so in busy periods you can choose a nearby branch (Oita City, temporary holiday counters, Japanese).

For picking up and applying for a My Number card only, holiday counters by appointment open on Sunday, November 29 and Saturday, December 19, 2026. The Citizens’ Section on the 1st floor of the main building is open 9:00–14:00 and the branches 9:00–12:00 (the Saganoseki and Notsuharu branches handle pick-up only). You cannot get certificates or file moving-in notices there (Oita City, holiday My Number card counters, Japanese).

The 8 branch offices are Tsurusaki, Oominami, Wasada, Ozai, Sakanoichi, Saganoseki, Notsuharu and Akeno. Family register notifications are accepted at the duty room on the first basement floor of the main building after closing on weekdays and 24 hours on weekends and holidays (Oita City, temporary holiday counters, Japanese).

For parking, use the city-run Niage multi-story lot. It is open 24 hours, at ¥100 per 30 minutes, with a maximum of ¥700 on weekends and holidays from 8:00 to 18:00 and ¥800 from 18:00 to 8:00 the next morning. If you have business at City Hall, the health center or similar offices, the first 3 hours are free in principle. Take your parking ticket to the office you visit, get it stamped, and put it in the fare machine when you leave. Without that step, the regular fee applies (Oita City, Niage multi-story lot, Japanese).

Name	Oita City Hall
Address	2-31 Niagemachi, Oita City, Oita
Hours / Closed	Weekdays: Citizens' Section 8:30–18:00, branch offices and liaison offices 8:30–17:15. Closed weekends, holidays, and year-end/New Year holidays (temporary holiday counters at the end and start of the fiscal year)
Phone	097-537-5734 (Citizens Division)
Map	Open in Google Maps ↗
Official site	Open the official site ↗

↑ Back to the comparison table

6. Miyazaki City Hall

From June 2, 2025, the counters in all the city’s buildings, the 4 general branch offices (Sadowara, Tano, Takaoka and Kiyotake), the community centers and the district offices have been open on weekdays 8:45–16:30. Until then, the hours were 8:30–17:15. Phone service remains 8:30–17:15 (Miyazaki City, change of opening hours, Japanese). The Citizens’ Section is on the 1st floor of the main building (Miyazaki City, counter guide, Japanese).

Play on YouTube

To get a certificate on a Saturday, the Eastern citizen service counter is open 10:00–13:00 on the 1st and 3rd Saturday of each month. It is on the 2nd floor of the North Mall at AEON Mall Miyazaki, and you can get resident records, family register certificates, seal registration certificates and tax certificates. The counter is closed on weekdays, Sundays and holidays (Miyazaki City, Saturday certificate counter, Japanese). The Miyako City citizen service counter closed on September 30, 2025 (Miyazaki City, Miyako City counter, Japanese).

For My Number card procedures, the My Number Card Promotion Center next to the Eastern citizen service counter is open on weekdays 10:00–18:00 and, in principle, on the 1st and 3rd Saturdays 10:00–16:00. The remaining Saturdays in 2026 are November 21, December 5 and December 19 (Miyazaki City, My Number Card Promotion Center hours, Japanese).

In the moving season, there are extended weekday hours and holiday openings from late March to early April. In 2026, they were Sunday, March 29 and Saturday, April 4 from 9:00 to 15:00, and weekdays March 30 to April 3 until 17:15, both only at the Citizens’ Section of the main building (Miyazaki City, holiday openings, Japanese).

Family register notifications are accepted 24 hours a day, including through the night-duty staff, except at the community centers. Outside opening hours, they only take the forms. You can check the number of people waiting at each counter, such as the Citizens’ Section, on the internet (Miyazaki City, waiting status, Japanese).

The parking lots are 23 spaces in front of the main building, 32 in Lot 3, 38 in Lot 4, 103 in Lot 5, 140 on the riverbed and 27 at the Fourth Building (Miyazaki City, access and building guide, Japanese). Call the city before you go for the fee and whether parking is free.

Name	Miyazaki City Hall
Address	1-1-1 Tachibana-dori Nishi, Miyazaki City, Miyazaki
Hours / Closed	Weekdays 8:45–16:30 (from June 2, 2025). Closed weekends, holidays, and Dec 29 – Jan 3 (Eastern citizen service counter 10:00–13:00 on the 1st and 3rd Saturday)
Phone	0985-21-1752 (Citizens Division)
Map	Open in Google Maps ↗
Official site	Open the official site ↗

↑ Back to the comparison table

7. Saga City Hall

The general counter on the 1st floor of the main office is open 8:30–17:00 on Monday, Wednesday, Thursday and Friday. It is open until 19:00 on Tuesdays, and on Sundays 9:00–12:00 and 13:00–16:00. It is closed on holidays and Dec 29 – Jan 3. The procedures you can do at the Tuesday extension and the Sunday counter are limited (Saga City, main office general counter hours, Japanese).

Play on YouTube

At the Sunday counter, you can get resident records, seal registration certificates, family register copies for people whose registered domicile is Saga City, income tax certificates and tax payment certificates. You can also file moving-in, moving-out and moving-within notices, seal registration, family register notifications and National Health Insurance eligibility procedures. Resident records and family registers of other municipalities (wide-area issuance) cannot be requested. For change of address and My Number card procedures, arrive at least 30 minutes before the counter closes. My Number card procedures have suspension days that follow nationwide system shutdowns (Saga City, Sunday counter, Japanese).

Family register notifications (births, marriages and so on) are accepted every day outside counter hours at the guard room beside the west entrance of the main office. To avoid crowds, you can use an advance reservation for the counter (except for some procedures) (Saga City, main office general counter guide, Japanese).

The 7 branch offices are Morodomi, Yamato, Fuji, Mitsuse, Kawasoe, Higashiyoka and Kubota, open on weekdays 8:30–17:15. The Citizen Service Group accepts requests until 17:00 (Saga City, Kawasoe branch, Japanese). You can request a copy of the resident record at the certificate corner of the main office general counter, the Citizen Service Group of each branch and the citizen service centers (Saga City, resident records, Japanese).

There are 2 multi-story lots, Lot 1 and Lot 2, with the same fee. If you use one for City Hall procedures, take your parking ticket to the counter for a reduction. The fare machine does not accept ¥2,000, ¥5,000 and ¥10,000 notes or ¥1 and ¥5 coins, and payments are not refunded, so have ¥1,000 notes or other coins ready (Saga City, parking guide, Japanese).

Name	Saga City Hall
Address	1-1 Sakaemachi, Saga City, Saga
Hours / Closed	Weekdays 8:30–17:00 (Tuesdays until 19:00). Sundays 9:00–12:00, 13:00–16:00 (1st floor of the main office). Closed holidays and Dec 29 – Jan 3
Phone	0952-24-3151 (main line)
Map	Open in Google Maps ↗
Official site	Open the official site ↗

↑ Back to the comparison table

8. Which city, and at what time?

If you can go during weekday daytime, the main office or a branch is enough in all 5 cities. For Kagoshima and Miyazaki, which close at 16:30, go early in the afternoon for notifications. For certificates only, use the station counter (until 18:30) in Kagoshima, and convenience-store issuance in Miyazaki.

If you cannot go at midday because of work, the Citizens’ Section in Oita (until 18:00) and Tuesdays in Saga (until 19:00) work. In Nagasaki, the citizen service counter at the Consumer Center issues certificates until 19:00 from Tuesday to Friday. On weekends, there are Saga’s Sunday counter (main office), the citizen service counters in Kagoshima and Nagasaki, and Miyazaki’s 1st and 3rd Saturday counter. Oita has only the temporary Saturdays at the end and start of the fiscal year.

Moving notices are busiest from mid-March to mid-April. Kagoshima extends its counters in the busy season, and Oita and Miyazaki open holiday counters in late March to early April, so aim for those days or check the waiting-status page before you go. If you have a My Number card, you can get a resident record at a convenience store.

Sources

38 pages we checkedShow

• Kagoshima City, convenience-store issuance
• Nagasaki City, convenience-store service
• resident record page
• Oita City, convenience-store issuance
• Miyazaki City, convenience-store issuance
• Saga City, convenience-store issuance
• Kagoshima City, opening hours changed from January 2026
• Kagoshima City, waiting status
• Kagoshima City, citizen service station
• Kagoshima City, My Number Card Center
• Kagoshima City, special venues
• Kagoshima City FAQ
• Kagoshima City, main building parking
• Nagasaki City, wide-area resident records
• Nagasaki City, citizen service counters
• Nagasaki City, night and holiday notifications
• Nagasaki City, My Number card
• Nagasaki City, City Hall guide
• Nagasaki City, reply to opinions
• Oita City, resident records
• Oita City, temporary holiday counters
• Oita City, holiday My Number card counters
• Oita City, Niage multi-story lot
• Miyazaki City, change of opening hours
• Miyazaki City, counter guide
• Miyazaki City, Saturday certificate counter
• Miyazaki City, Miyako City counter
• Miyazaki City, My Number Card Promotion Center hours
• Miyazaki City, holiday openings
• Miyazaki City, waiting status
• Miyazaki City, access and building guide
• Saga City, main office general counter hours
• Saga City, Sunday counter
• Saga City, main office general counter guide
• Saga City, Kawasoe branch
• Saga City, resident records
• Saga City, parking guide
• Japanese version of this page (日本語版)

Checked with official pages on October 20, 2026 (Japan time).