Taxi Apps in Kumamoto Prefecture: GO, Uber Taxi and DiDi by City and Town, Booking Fees and Reservations (2026)

Kumamoto Prefecture has 45 cities, towns and villages, and the taxi-hailing apps GO, Uber Taxi and DiDi name only some of them on their own service-area pages. All three apps name Kumamoto City, Koshi City, Kikuyo Town, Mashiki Town and Kashima Town, but 29 of the 45 are named by none of them. There, you call a local taxi company. “Named” means the place appears on the company’s service-area page, not that a car will come at any hour. Checked November 2, 2026.

In short

All three apps: Kumamoto City, Koshi City, Kikuyo Town, Mashiki Town, Kashima Town.
One app only: Yatsushiro (Uber Taxi), Yamaga and Otsu Town (DiDi), and Hitoyoshi, Aso and the Aso District towns (GO).
Booking ahead: DiDi 30 minutes to 3 days ahead, Uber Taxi 90 days to 15 minutes ahead (¥700 fee).
Every app adds a pickup fee set by the taxi company, on top of the meter fare.

Checked with official pages on November 2, 2026.

1. Which app works in which city or town in Kumamoto Prefecture?

Depends on the provider

City or town	GO	Uber Taxi	DiDi
Kumamoto City	Yes	Yes	Yes
Koshi City	Yes	Yes	Yes
Kikuyo Town	Yes	Yes	Yes
Mashiki Town	Yes	Yes	Yes
Kashima Town	Yes	Yes	Yes
Yatsushiro City	No	Yes	No
Yamaga City, Otsu Town	No	No	Yes
Hitoyoshi City, Aso City	Yes	No	No
6 Aso District towns and villages	Yes	No	No

The 6 Aso District towns and villages on GO’s list are Minamioguni, Oguni, Ubuyama, Takamori, Nishihara and Minamiaso.

Sources: the service-area pages of GO, Uber Taxi and DiDi (Japanese). GO’s page has an English version through its language menu. GO marks Kumamoto, Koshi, Hitoyoshi, Kikuyo, Mashiki and Kashima with an asterisk meaning “excluding some areas”, but the page does not say which areas.

The 29 places named by none of the three include Arao, Tamana, Kikuchi, Uto, Uki, Amakusa and Minamata. Use a local taxi company there, and see the Japanese list of taxi companies and their numbers, Kumamoto taxi companies.

2. How much extra do the apps charge?

With any app, you pay the meter fare plus a pickup fee (迎車料金, geisha ryokin) that each taxi company sets. The amount is not fixed by city.

App	Booking fee	Cancel fee	Pay
GO	¥100 app fee, depends on the taxi company; ¥100 if you pick in-car payment	From ¥500	In the app or in the taxi
Uber Taxi	¥700 for a reservation	Not stated on the pages read	Not stated on the pages read
DiDi	None found for Kumamoto	¥500	Card, debit card or PayPay in the app, or in the taxi

GO lists a ¥100 app fee, a ¥100 handling fee for in-car payment and a peak charge of about ¥30 to ¥100, depending on the taxi company and area. GO shows the pickup fee and these charges on its fee details screen (料金詳細) before you send a request. Since September 28, 2026, Uber charges a ¥100 app fee per ride in some areas, but not on airport fixed fares. Uber’s page says the fee covers 20 prefectures, yet it lists only 11, and Kumamoto is not among those 11. DiDi charges a reservation fee of ¥300 to ¥780 only in Hokkaido, Miyagi, Hyogo, Hiroshima, Nagasaki and Okinawa. DiDi’s ¥500 cancellation fee applies if you cancel more than 3 minutes after a driver accepts, or after the driver arrives.

3. Can you book a taxi in advance?

DiDi lets you set a departure time from 30 minutes to 3 days ahead everywhere except Aichi, but it does not guarantee a car. Uber Taxi accepts reservations from 90 days to 15 minutes before the ride for a flat ¥700, plus the pickup fee. Its list of cities still waiting for reservations (Akita, Niigata, Tokushima, Matsuyama, Izumo and Miyakojima) does not include Kumamoto.