Hiroshima Prefecture has 23 cities and towns. This page compares three taxi-hailing apps, GO, Uber Taxi and DiDi. Each company publishes a list of the places where its app works. Together, the three lists name 20 of the 23. The page puts the lists side by side and explains how the pickup fee and app fees work.
“Named” here means that the city or town appears on the company’s own service-area page. It does not promise that a car will come at any hour.
In short
- 20 of the 23 cities and towns are named by at least one app. Ten are named by all three (section 2).
- No app names Shobara City, Osakikamijima Town or Jinsekikogen Town. For a taxi there, call a local taxi company (section 1).
- Uber Taxi names the most places (19). GO and DiDi name 13 each. Onomichi is named by GO and DiDi but not Uber (section 2).
- All three apps leave the pickup fee to each taxi company, and none gives a fixed amount per city (section 5).
- Uber’s ¥100 app charge and GO’s app fee lists do not name Hiroshima Prefecture. Check the fee screen in the app before you book (section 5).
Checked with official pages on October 13, 2026.
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Which app names the most places in Hiroshima Prefecture?
Depends on the provider
| App | Cities and towns named | Official pages in English | How you can pay |
|---|---|---|---|
| GO | 13 of 23 | Yes (site and help) | In the app (international credit cards and Apple Pay accepted) or in the car |
| Uber Taxi | 19 of 23 | Yes (help pages) | In the app or in the car (cash) |
| DiDi | 13 of 23 | No English page found | In the app (card, debit card or PayPay) or in the car |
GO lists “Miyajima Town” (宮島町) as a separate line. Miyajima Town merged into Hatsukaichi City in November 2005, according to Hiroshima Prefecture’s record of municipal mergers (Japanese, PDF). Hatsukaichi City is also named, so this page counts 13 for GO. GO’s area page is in Japanese only; no English version of it was found.
1. Which cities and towns have none of the three apps?
Hiroshima Prefecture
None of the three apps names Shobara City, Osakikamijima Town or Jinsekikogen Town. If you need a car there, call a local taxi company.
The three lists do not match each other. Takehara City, Miyoshi City, Akitakata City, Etajima City and Sera Town are named only by Uber Taxi. If you have installed only GO or DiDi, check the app before you rely on it in those places.
2. Which app is named in my city or town?
GO, Uber Taxi and DiDi service-area pages
“Yes” means the place is named on that company’s service-area page. A dash means it is not named. Places that no app names are at the top. Names follow Hiroshima Prefecture’s list of cities and towns (Japanese).
| City or town | GO | Uber | DiDi |
|---|---|---|---|
| Shobara City | – | – | – |
| Osakikamijima Town | – | – | – |
| Jinsekikogen Town | – | – | – |
| Takehara City | – | Yes | – |
| Miyoshi City | – | Yes | – |
| Akitakata City | – | Yes | – |
| Etajima City | – | Yes | – |
| Sera Town | – | Yes | – |
| Onomichi City | Yes* | – | Yes |
| Fuchu City | – | Yes | Yes |
| Otake City | – | Yes | Yes |
| Akiota Town | Yes | Yes | – |
| Kitahiroshima Town | Yes | Yes | – |
| Hiroshima City | Yes | Yes | Yes |
| Kure City | Yes* | Yes | Yes† |
| Mihara City | Yes* | Yes | Yes |
| Fukuyama City | Yes* | Yes | Yes |
| Higashihiroshima City | Yes* | Yes | Yes |
| Hatsukaichi City | Yes* | Yes | Yes |
| Fuchu Town | Yes* | Yes | Yes |
| Kaita Town | Yes* | Yes | Yes |
| Kumano Town | Yes* | Yes | Yes |
| Saka Town | Yes* | Yes | Yes |
* GO marks this place “except some areas” (一部地域を除く). The page does not say which areas are left out. † DiDi names Kure City “except the former Toyohama Town and Toyo Town areas” (旧豊浜町・豊町区域を除く).
Fuchu City and Fuchu Town are different places. Uber’s page also names Kitahiroshima City in Hokkaido. That is not Kitahiroshima Town in Hiroshima.
3. What do the two marks on GO’s page mean?
GO
GO’s Hiroshima list uses two different marks. The asterisk (※) means “except some areas”. The other mark, a highlighted name, means an area where ride-share vehicles operate.
The asterisk is not the ride-share mark. They are separate. On the page, the highlight is on Hiroshima City, Hatsukaichi City, Kure City, Higashihiroshima City, Akiota Town, Kitahiroshima Town, Fuchu Town, Kaita Town, Kumano Town and Saka Town. It is not on Fukuyama City, Onomichi City or Mihara City. GO explains ride-share vehicles on GO’s help page on ride-share vehicles (Japanese).
4. How do Hiroshima, Fukuyama, Kure and Higashihiroshima differ?
GO, Uber Taxi and DiDi
All three apps name these four cities. For Hiroshima City, no app lists a ward or district that is left out.
- Hiroshima City: named by all three with no note on any of them. GO’s page shows no asterisk for it.
- Fukuyama City: named by all three. Only GO adds the asterisk.
- Kure City: named by all three, but each notes exclusions differently. GO uses the asterisk, DiDi excludes the former Toyohama and Toyo areas, and Uber adds no note.
- Higashihiroshima City: named by all three. Only GO adds the asterisk.
5. How do pickup fees and app fees work?
Depends on the provider
All three apps leave the pickup fee to each taxi company, so no app shows one fixed amount for a city. The fare screen before you book is the place to see it. Here is what each company says.
GO
- Pickup fee: charged when the car comes to you. The amount follows each taxi company’s rules, and you can see it on the “Taxi companies” screen in the app.
- App fee (¥100): some taxi companies charge it and some do not. GO’s help page lists the areas where it applies. Hiroshima Prefecture is not on that list (checked October 13, 2026). GO says the listed areas will expand in stages.
- Handling charge (¥100): charged only if you choose in-car payment. GO’s list of areas for this charge also does not name Hiroshima Prefecture.
- Peak charge or off-peak discount (about ¥30 to ¥100): applies when you pay through the app with GO Pay. The list of areas does not name Hiroshima Prefecture.
- Cancellation fee: from ¥500 under certain conditions.
- International service charge (¥200): GO’s English help page says it applies nationwide to short-term foreign visitors who order through GO and complete the ride. It is not charged if you cancel, or in areas with GO’s remote area service charge. GO says that if you are not a short-term visitor and are charged, you can ask to have it removed through the inquiry form.
Before you request a car, GO shows the fare, pickup fee and service charges on a “Fare Details” screen. GO app pricing (English) · App fee areas (GO help, Japanese) · International Service Charge (GO help, English)
Uber Taxi
- Booking fee (pickup fee): paid to the taxi company. The amount differs by company, and some companies do not charge one. You can see it in the app. The estimated fare does not include it, and it is added on top of the meter fare.
- App Usage Charge (¥100): from September 28, 2026, ¥100 per trip (tax included) is added to Uber Taxi trips from covered cities. Airport flat-fare trips are excluded.
Uber’s help page says the charge applies in covered cities across 20 prefectures. The list shown on that page names 11 prefectures, and Hiroshima Prefecture is not among them. The list appears to be cut short, so do not assume either way. After you select Taxi in the app, tap the “i” icon at the bottom right to see whether the charge applies to your trip. Booking Fee (Uber Help) · App Usage Charge (Uber Help)
DiDi
- Fare: the taxi’s meter calculates it. You also pay the pickup fee and any expressway tolls.
- Reserved rides: for advance bookings in the Hiroshima area, DiDi charges a fee of ¥300 to ¥780. This fee is separate from the pickup fee. DiDi’s FAQ lists it for reservations, not for ordering a car now. You can reserve from 30 minutes to 3 days ahead.
- Cancellation: for a reservation, a ¥500 fee applies if you cancel more than 3 minutes after a driver accepts, or after the driver arrives.
- Paying: choose “cash and other” to pay in the car, or “app payment” with a card, debit card or PayPay registered in the app. You cannot change the method after you confirm the order.
DiDi’s service-area and FAQ pages are in Japanese, and no English version was found on October 13, 2026. FAQ (DiDi, Japanese) · Service areas (DiDi, Japanese)
6. How do I order a taxi in each app?
Depends on the provider
These are the steps on each company’s official pages. Only GO’s page is in English, so the DiDi labels below are the Japanese ones from its FAQ.
GO
- Register your payment details. GO says international credit cards and Apple Pay are accepted.
- Set your pickup and drop-off points. Then tap “Request a Taxi”.
- Check the confirmation number. GO says the number helps you make sure you get into the right taxi.
DiDi
- Tap the destination box (目的地を入力). Enter your pickup point and destination.
- Check the payment method and tap Confirm (確定).
- Move the pin to your exact pickup point and tap Order (注文する).
- Wait at the pickup point. The screen shows “The driver is on the way” (ドライバーが向かっています) once a driver is set.
Uber Taxi
Uber says you can check the estimated fare and the expected pickup time in the app before you book. The Uber pages checked for this guide do not describe step-by-step booking for Uber Taxi in Hiroshima.
7. What about Hiroshima Airport and stations?
Hiroshima Airport and the three apps
None of the three apps’ official pages gives pickup spots or special steps for Hiroshima Airport or the stations in the prefecture. The DiDi FAQ says to adjust the pin to your pickup point. Uber and GO do not give airport- or station-specific instructions on the pages checked.
Hiroshima Airport’s English page lists four taxi companies under the Hiroshima Airport Taxi Transport Association. The page does not say whether staff speak English on the phone.
| Company | Phone |
|---|---|
| Futaba Taxi | 0120-56-0005 |
| Shiraichi Kotsu | 0120-34-0408 |
| Hiroshima Airport Kotsu | 082-437-2525 |
| Nyuno Taxi | 082-437-1446 |
The same page lists a car service (hire car) by Hiroden Mobility Service (082-208-5750). The airport’s access page also shows shared taxis from Itsukaichi Station north entrance, Fukuyama Station, Onomichi, Miyajima-guchi and Takehara Port. A shared taxi is a different service from a taxi app, so check the timetable and booking rules on the airport page. Taxis and Car Service (Hiroshima Airport, English) · Access (Hiroshima Airport, English)
8. Which app should I install?
Hiroshima Prefecture
- You stay in Hiroshima City, Hatsukaichi, Kure, Fukuyama, Higashihiroshima, Mihara, Fuchu Town, Kaita Town, Kumano Town or Saka Town. All three apps name these places, so one app is enough. GO and DiDi note some excluded areas (section 2).
- You travel across the prefecture. Uber Taxi names the most places (19). Five places are named only by Uber Taxi: Takehara, Miyoshi, Akitakata, Etajima and Sera.
- You are going to Onomichi. Uber Taxi does not name it. GO and DiDi do.
- You are going to Shobara, Osakikamijima or Jinsekikogen. No app names these places, so plan to call a local taxi company.
- You want to compare costs. Look at the pickup fee and the fee breakdown in each app, because the amounts depend on the taxi company.
Common questions
Can I use an app in a place it does not name?
The service-area pages list only the places each company names. For other places, call a local taxi company.
Does DiDi’s ¥300 to ¥780 fee apply when I order a car now?
DiDi’s FAQ lists the fee for reserved (advance) orders in the Hiroshima area. You still pay the meter fare, the pickup fee and any expressway tolls in both cases.
What does the asterisk (※) mean on GO’s list?
It means “except some areas”. GO’s page does not say which areas are left out. It is not the ride-share mark.
Does GO accept a credit card issued abroad?
GO’s English page says international credit cards and Apple Pay are accepted.
Next steps
- For streetcars and buses in the city, see Hiroshima Streetcar and Bus Fares (2026): ¥240 by IC Card, ¥220 with MOBIRY DAYS.
- Going to Miyajima? See How to Get to Miyajima (2026): Ferry ¥200 One Way Plus ¥100 Visitor Tax, About 10 Minutes.
Sources (checked October 2026)
7 pages we checked
- Service areas (GO, Japanese) and GO app pricing (English)
- GO (English), App fee areas, handling charge areas and peak charge areas (GO help, Japanese)
- Uber Taxi service areas (Uber, Japanese; last updated October 2026)
- Booking Fee and App Usage Charge (Uber Help, English)
- Service areas and FAQ (DiDi Mobility Japan, Japanese)
- Taxis and Car Service and Access (Hiroshima Airport, English)
- Cities and towns in the prefecture (Hiroshima Prefecture, Japanese)
Service areas and fees can change. Pages marked “Japanese” are available only in Japanese.
