Year-End and New Year Counters in Tokyo 2026–27: Ward Offices, Banks and Post Offices, with Bank Counters Open Until December 30

This page is general information from official ward, Tokyo Metropolitan Government and bank pages. For your own case, ask the ward office or the institution.

In the 2026–27 year-end, December 29 falls on a Tuesday. In Tokyo wards whose holiday runs from December 29 to January 3, the last weekday counter day of the year is Monday, December 28. Bank counters are open until Wednesday, December 30, and both reopen on Monday, January 4 (the dates are the closing rules applied to the calendar). Some ward counters open on a Sunday near the year-end, and some convenience-store certificate services stop over the holiday.

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1. Quick table of counters for 2026–27

The last day for year-end errands is Monday, December 28 for ward offices and passports, and Wednesday, December 30 for banks.

The ward office row is for wards whose year-end and New Year holiday is December 29 to January 3. The ward office, passport and bank rows are the closing rules applied to the 2026–27 calendar.

2. Ward offices: weekday counters until Monday, December 28

In wards whose year-end and New Year holiday is December 29 to January 3, the last weekday of 2026 is Monday, December 28, and the first weekday of the new year is Monday, January 4. Nerima ward office counters are open Monday to Friday, 8:30–17:00, excluding holidays and December 29 to January 3 (Nerima: counter hours page, Japanese). Setagaya ward office is also open 8:30–17:00 and lists the year-end and New Year holiday (December 29 to January 3) among its closed days (Setagaya ward office page, Japanese). Chuo also gives December 29 to January 3 as the year-end holiday in its Sunday opening guide (Chuo: Sunday opening page, Japanese).

In the December and January crowding forecast calendars for its family register counter, Setagaya marks Monday, December 28 and Monday, January 4 as open days with “very crowded,” and December 29 to January 3 as closed days (Setagaya: December crowding forecast, January crowding forecast, Japanese). Some of the family register counter’s own guidance still writes the year-end and New Year break as “December 28 to January 4” (Setagaya: Saturday family register counter, Japanese), so if in doubt, check with the ward’s inquiry center “Setagaya Call” (03-5432-3333, 8:00–21:00, open every day of the year).

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3. Ward counters open on year-end weekends

If you cannot go on a weekday, your chances before the year-end are the holiday counters in Shinjuku and Chuo on Sunday, December 27 and in Meguro on Saturday, December 26 (all dates planned by the wards).

Shinjuku opens a holiday counter on the 4th Sunday of each month, 9:00–17:00, in the main building only, and lists Sunday, December 27 in its schedule. It handles move-in, move-out and change-of-address notices, copies of the residence certificate (for yourself and members of the same household), seal registration, family register certificates, enrolling in and leaving National Health Insurance, and tax certificates, and generally needs no reservation. It does not open at the branch offices (Shinjuku: holiday counter page, Japanese).

Chuo opens some counters on Sundays from 9:00 to 17:00, and in December of Reiwa 8 (2026) these are the 6th, 13th and 27th. It handles address notices, copies of the residence certificate, seal registration, receiving family register notices and certificates, and notices of enrolling in or leaving National Health Insurance. My Number card issuance on Sundays needs a reservation in advance, and it does not handle moves in from abroad or wide-area issuance of residence and family register certificates (Chuo: Sunday opening page, Japanese).

Meguro’s holiday counter in December is on Sunday the 13th and Saturday the 26th, 10:00–16:30, at counter 2 of the Family Register and Resident Division on the 1st floor of the general government building. It handles only change-of-address notices and seal registration, and the ward writes that the schedule may change (Meguro: holiday counter page, Japanese).

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4. Family register notices on days the ward office is closed

Some wards accept family register notices such as birth, death and marriage notices even over the year-end and New Year break, when the ward office is closed.

Setagaya accepts them all day, including the year-end and New Year break, at the after-hours counter on the basement 1st floor of the east wing of the ward office. The counter only takes the notice in custody; on the next open day the family register staff check it and, if there is no problem, it is accepted retroactively to the day you left it. At this counter you cannot get certificates or handle residence registration or health insurance, and the Kitazawa, Tamagawa, Kinuta and Karasuyama district offices have no after-hours reception (Setagaya: after-hours family register counter, Japanese).

Nerima takes notices in custody from December 29 to January 3 as well, at the holiday and night counter on the 1st floor of the west building of the ward office (Nerima: family register notices, Japanese).

5. Convenience-store certificate service stops in some wards over the New Year

Nerima pauses convenience-store certificate issuing and the certificate machines at its resident offices from Tuesday, December 29 to Sunday, January 3, and resumes at 6:30 on Monday, January 4. It is also paused all day on Wednesday, December 16. Normally it can be used every day from 6:30 to 23:00 (Nerima: temporary suspension notice for convenience-store certificates, Japanese).

Shinjuku’s convenience-store certificate service runs 6:30–23:00 and cannot be used over the year-end and New Year break or on system maintenance days. A copy of the residence certificate and a seal registration certificate are ¥200 each, cheaper than ¥300 at the counter (Shinjuku: convenience-store certificate service, Japanese).

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6. Passports: applications until Monday, December 28

Tokyo’s passport centers (Shinjuku, Yurakucho, Ikebukuro and Tachikawa) are closed on Saturdays, national holidays, substitute holidays and December 29 to January 3. In 2026–27, Monday, December 28 is the last day of the year, and they reopen on Monday, January 4. Applications and pickups are 9:00–19:00 on Monday to Wednesday and 9:00–17:00 on Thursday and Friday, and Sunday is pickup only, 9:00–17:00. On Sunday, December 27 it is pickup only, and on Monday, December 28 both applications and pickups are 9:00–19:00 (Tokyo: counter hours page, Japanese).

The Tokyo passport telephone guidance center (03-5908-0400) answers with an automatic voice from December 29 to January 3 (Tokyo: passport page, Japanese). Since March 24, 2025, new applications can also be made online through Mynaportal, using a My Number card (Tokyo Metropolitan Government announcement of January 30, 2025, Japanese).

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7. Banks: counters until Wednesday, December 30

Bank holidays are fixed as Sundays, national holidays, Saturdays and December 31 to January 3. In 2026–27, Wednesday, December 30 is the last day of the year, and Monday, January 4 is the first business day of the new year. Holidays, Saturdays and December 31 to January 3 are set by Article 5 of the Banking Act Enforcement Order (e-Gov law search) (Japanese). ATM hours over the year-end and New Year are given in each bank’s own notice.

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8. Japan Post Bank and post offices

Last year (2025–26), Japan Post Bank ATMs, including small ATMs, at about 14,000 locations and about 18,000 machines nationwide could take deposits and withdrawals for regular savings even from January 1 to 4. ATMs other than small ATMs stopped from 21:00 on December 31 to 7:00 on January 1, and transfers to other financial institutions were not possible from 23:55 on December 31 to 7:00 on January 2. Small ATMs cannot use a passbook, and in some of them fees applied all day from January 1 to 4. The Japan Post Bank call center was open 9:00–17:00 on December 31 and closed from January 1 to 3 (Japan Post Bank notice of November 20, 2025, Japanese).

The hours of post office mail counters, “Yu-yu” counters and ATMs can be checked post office by post office on Japan Post’s page for finding post offices, ATMs and mailboxes (Japanese).

Sources

17 pages we checkedShow

• www.city.nerima.tokyo.jp
• www.city.nerima.tokyo.jp
• www.city.nerima.tokyo.jp
• www.city.shinjuku.lg.jp
• www.city.shinjuku.lg.jp
• www.city.chuo.lg.jp
• www.city.meguro.tokyo.jp
• www.city.setagaya.lg.jp
• www.city.setagaya.lg.jp
• www.city.setagaya.lg.jp
• www.seikatubunka.metro.tokyo.lg.jp
• www.seikatubunka.metro.tokyo.lg.jp
• www.spt.metro.tokyo.lg.jp
• laws.e-gov.go.jp
• www.jp-bank.japanpost.jp
• www.post.japanpost.jp
• Japanese version of this page (日本語版)

Checked with official pages on November 10, 2026 (Japan time).